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OUR PRODUCTS

DOES LAURA MERCIER TEST ON ANIMALS?

Laura Mercier does not test on animals nor do we ask others to test on our behalf, except where required by law. Laura Mercier is actively working with industry and other partners to eliminate animal testing globally and is committed to the developme

DO YOUR PRODUCTS CONTAIN ANIMAL INGREDIENTS?

We are continually evaluating alternatives to animal-derived ingredients and have replaced many ingredients with vegetable derived substitutes. We do use animal bi-products, such as lanolin and beeswax, in some of our products. For a complete list of

ARE YOUR PRODUCTS SAFE FOR PREGNANT WOMEN?

We take the safety of our products very seriously and are confident about the safety of the ingredients we use in our products. However, we recommend that you consult your physician to determine whether a product you are currently using is safe for y

ARE YOUR PRODUCTS GLUTEN FREE?

Many of our products do not contain ingredients derived from barley, oats, rye, spelt or wheat, which are commonly known sources of gluten. However, we do not claim that any of our products are gluten free, as they are processed in manufacturing plan

DO YOUR PRODUCTS CONTAIN PARABENS?

Some Laura Mercier products do contain Parabens. Parabens are preservatives and have been commonly used in consumer products for many years. Paraben use in cosmetics is fully permitted by regulatory authorities in Japan, Asia, the US and Europe. Pres

DO YOU HAVE PRODUCTS THAT CONTAIN TALC?

Yes, some Laura Mercier products contain Talc. Talc is commonly used as an ingredient in not only cosmetics, but also pharmaceuticals and food products. For many years it has been used safely around the world.

WHERE CAN I LOOK UP THE INGREDIENTS FOR EACH PRODUCT?

You can find the full list of ingredients for each Laura Mercier product on its respective product page on lauramercier.co.uk.

DO LAURA MERCIER PRODUCTS CONTAIN PFAS?

Some Laura Mercier products used to use certain PFAS ingredients such as PTFE to achieve a soft, smooth texture.  In fact, PTFE was a common and safe ingredient throughout the cosmetic industry.  However, Laura Mercier no longer produces any products

How can I purchase makeup samples online?

We currently don't offer samples for purchase online, however we run select promotion often featuring popular samples such as foundation, lipstick, body cream packets with limited shade range. If you prefer trying products before purchasing you can o

What if I experience a reaction to a product?

If you experience a reaction to one of our products, it is important to understand that individual sensitivities can occur even with the most naturally occurring ingredients, which may only become apparent upon usage. We recommend reviewing the full

What can I do if a product I want is out of stock?

We understand the frustration when a beloved product is unavailable. Due to various factors some items may be out of stock without a set date for restocking. We recommend using the 'Email when in stock' feature to receive updates on product availabil

How do I handle technical issues with the website or incorrect product in my basket?

If you experience technical difficulties or find an incorrect product in your basket on our website, we are here to assist you in resolving the issue. Please screenshot and share any error messages you encounter and describe the action you were attem

How do I find the right shade of foundation or makeup for my skin tone?

Finding the perfect foundation shade is essential, and Laura Mercier offers several tools to help with this. Customers are encouraged to use the 'Find My Shade' virtual tool and 'Matched Shade Finder' available on the website and product pages. For p

What happens if a product or promotion is unavailable or discontinued?

If you are looking for a product that has been discontinued, it unfortunately will no longer be available on our website. We recommend contacting or customer service team and sign up for the newsletter HERE, to keep updated with new product launches

Is there a way to receive a discount for signing up for newsletters and email updates?

Upon signing up for our newsletters and email updates HERE, you may receive a discount code for a percentage off of your first order. It can take a few hours for this code to be delivered to your inbox, so please check your junk folder in case it has

What can I use in place of my favorite discontinued product?

At Laura Mercier we strive to provide the best products with the finest ingredients and occasionally we update our collections to meet the highest standards, which sometimes mean select products are discontinued or limited. To find a replacement for