HOW DO I EXCHANGE OR RETURN A PRODUCT THAT WAS NOT PURCHASED AT LAURAMERCIER.CO.UK?Updated 9 months ago

Only items purchased at the lauramercier.co.uk website will be considered for a refund or replacement. We cannot accept any products purchased through an alternative retailer.

If you made your purchase through a partnered retail location, such as an airport, retailer website or department store, then any return will need to be made in accordance with the returns/cancellation policy of the relevant retailer and should not be returned directly to us.

If you purchased your products on the lauramercier.co.uk website, you must return them in accordance with the procedure outlined here and not directly to a partnered retail location