What if the product I received was damaged or not included in my order?Updated 9 months ago
We apologize if you've encountered an issue with your order, such as receiving a damaged product or missing an item. If your product was purchased from us directly, we kindly ask you to review our Returns Policy and provide your order number so we can assist you further. If the purchase was made from a third-party retailer, please reach out to them as we cannot assist with orders not placed directly on our website. We understand the inconvenience and are here to help within the scope of our policy.